Great to see some really practical ideas robustly tested for reducing conflict - we can do this! Thanks.

 If a new drug dropped in patient acute conflict by 20 per cent it would be prescribed. Will safewards get the same buy in? I think it should!

Good to hear research outcomes directly applicable to clinical care.

I have to say, Safewards had really brought about a creativity we didn't know we had as a ward.

This is an amazing resource which I am going to use in my practice.

Safewards is a big and important study with seriously major implications for policy, services, education and practice.

This is what nurses WANT to be doing.

Clear Mutual Expectations helps to draw professional boundaries without making the patients feel less important or respected.

The Mutual Help Meeting is what I enjoyed the most. It was very helpful and positive.

Talk Down is a brilliant intervention if all the staff casn manage to use it effectively. It's calming and reassuring.

Discharge Messages was my favourite intervention - it was really nice to see written down when someone had a good experience on the ward.

Soft Words helped us build respectful relationships with patients.

Know Each Other was brilliant! I loved this and have found out things about my colleagues that I didn't know. Will definitely continue to do this.

Service users loved Calm Down Methods!

The Mutual Help Meeting. What a good way to start the day in partnership with each other.

Since this Talk Down, we have not taken any patient to seclusion. It has been very effective.

This Talk Down intervention has prevented restraint and seclusion several times on the ward.

Soft Words has enhanced my communication skills.

I used Calm Down Methods and think that patients felt recognised. It is also an opportunity for empowering and reassuring the service user.